Tata Motors launch Grahak Seva Mahotsav, a free service check-up campaign will be organized from 4th – 11th November across 1,500+ dealer & Tata Authorized Service Stations (TASS) in India.
Tata Motors, India’s largest commercial vehicle player, is set to organize Grahak Samvaad campaign, exclusively for Tata Motors’ commercial vehicle customers between 10th to 21st of October. During this period Tata Motors employee will engage with customers and fleet owners to update them on the various initiatives company has taken for enhancement of customer experience. The team will also collect feedback form customers on their experience and expectations.
Grahak
Samvaad will be followed by celebrations of “National
Customer Care Day” on 23rd October. Tata Motors CVBU division
celebrates National Customer Care day on 23rd October every year to
commemorate the day the company got its first customer. On this day the 1st
truck rolled out from its Jamshedpur plant in 1954. Associated channel partners
staff and customers are felicitated by company for their long association and
contribution.
Grahak Seva Mahotsav, a countrywide free service camp is also being organized for Tata Motors’ commercial vehicle owners. This unique customer centric initiative will take place across 1500+ Tata Motors authorized workshops between 4th November and 11th November 2019. At this service camp, commercial vehicle owners will be able to avail attractive discounts on spare parts & labour. The Grahak Seva Mahotsav conducted last year received an overwhelming response with over 1.5 lac customers visiting the camp.
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